About Us

Our Philosophy

At Lumora, we believe luxury begins with people. In industries where every client interaction defines your reputation—beauty, wellness, hospitality—your staff aren’t just employees. They are the face, the voice, and the presence of your brand.

When your team is thriving—happy, mindful, and well—your clients feel it. That’s when loyalty deepens, referrals multiply, and your brand rises above the rest.

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What “Lumora” Means

Lumora comes from light. We exist to illuminate what sets your business apart: your people. Our role is to uncover hidden gaps in culture, retention, and service—and shine a path toward excellence.

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Today, Lumora Advisory brings that philosophy to the luxury beauty, wellness, and lifestyle industries—helping founders, owners, and leaders protect their most valuable asset: their people.

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Our Approach

We don’t believe in cookie-cutter consulting. Every brand has a unique culture, clientele, and level of prestige. Our work is tailored, discreet, and rooted in the luxury standard.

Our clients trust us to:

• Diagnose where culture is breaking down.

• Design systems that retain top talent.

• Train staff to embody service excellence.

• Coach leaders to inspire loyalty and performance.

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Our Promise

We serve as your behind-the-scenes partner—ensuring your clients always encounter the kind of staff, service, and culture that reflects your brand’s promise.