

Presented by SHANTA HARPER,
Founder & CEO at LUMORA.
Your people are your brand. Every client interaction, every detail in your business flows through them. When culture is strong, retention rises, performance sharpens, and clients feel the difference. When it’s weak, turnover, burnout, and missed opportunities quietly drain revenue.
That’s why we built the Lumora Culture Quotient (CQ)—a quick, evidence-based assessment that shows you exactly how your culture is performing today.
In this assessment, you will discover
about the assessment
If your business depends on human capital to deliver a premium client experience, this audit is built for you.
Who It’s For...
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Med Spas, Beauty & Wellness Clinics where staff are the client experience.
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Luxury Fitness Brands where retention and reputation hinge on high-performing teams.
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Boutique Hospitality & Lifestyle Companies where culture sets the tone for loyalty.
How It Works...
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Take the Assessment → A short, guided audit for you and your leadership team.
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Get Your Culture Scorecard → A clear report of where you’re thriving and where risk is rising.
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See Your Next Steps → Tailored recommendations on how to close gaps and strengthen culture.
Why Leaders Use It...
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Clarity in 20 Minutes: No fluff—just the truth about how your team is really functioning.
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Strategic Insight: Connect culture to retention, revenue, and brand reputation.
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Actionable Path Forward: Simple next steps you can implement immediately.
