our service collection
At Lumora Advisory Collective, we believe luxury begins with people. In industries like med spas, boutique medical practices, beauty brands, and wellness services, staff aren’t just employees—they are the brand. We help founders and owners cultivate elite teams through our Happy | Mindful | Well™ framework, blending culture strategy, staff development, and leadership advisory. The result is lower turnover, stronger client loyalty, and service that consistently matches the prestige of your brand.
Services Preview
Elevating culture. Protecting revenue.
Culture & Brand Experience Audits → Identify gaps costing you clients and talent.
Elite Staff Development → Train teams to deliver 5-star service every time.
Leadership Advisory → Equip founders and managers to lead cultures of loyalty.
Onboarding & Retention Systems → Keep top performers and protect your bottom line.
Our Services
Culture & Brand Experience Audits
Your clients don’t just buy a product or a service—they buy how your people make them feel. Our audits reveal where staff culture and client experience are misaligned, uncover hidden turnover costs, and give you a clear action plan to elevate service. Perfect for: Med spas, salons, and boutique practices losing clients to inconsistent service Beauty brands scaling retail or customer service teams Hospitality and wellness businesses protecting 5-star reputations
Elite Staff Development
Your staff are your brand ambassadors. We create custom training programs that blend luxury service etiquette, emotional intelligence, and leadership skills—so every interaction feels premium and unforgettable. Perfect for: Front desk, medical assistants, and estheticians in med spas/clinics Salon, spa, and studio staff representing your brand daily Brand ambassadors at beauty retail counters, launches, or pop-ups Deliverable:Tailored workshops + training toolkits that embed service excellence
Leadership Advisory
Founders, practice owners, and managers set the tone. We coach leaders to inspire loyalty, navigate growth, and create cultures that attract and retain elite talent—because great people don’t stay in average environments. Perfect for: Beauty and wellness founders scaling their teams Boutique practice owners managing high-turnover roles Hospitality and lifestyle leaders protecting brand prestige Deliverable: 1:1 or group advisory sessions + actionable playbooks for culture-driven leadership.
Onboarding & Retention Systems
Turnover is costly. We design onboarding journeys, recognition systems, and performance feedback loops that make top talent stay. With the right systems, you won’t just attract the best—you’ll keep them. Perfect for: Growing med spas and salons hiring new staff rapidly Product brands building in-house teams or retail presence Hospitality businesses facing seasonal or high turnover Deliverable: Done-for-you onboarding framework + retention system customized to your brand.
Flagship: Happy | Mindful | Well™ Diagnostic
A 30-day engagement where we illuminate the hidden culture gaps costing you clients and top talent. You’ll receive a detailed action plan to elevate staff performance, client experience, and retention—rooted in our proprietary Happy | Mindful | Well framework.